• Cancellations only become effective once the Tet Lifestyle Collection sales office receives notification of cancellation by email
• Should you be forced to cancel your cruise booking, 14 days prior to cruise date no charge. If less then 13 days prior to your cruise date 100% cancellation charge is applicable.
• No refunds will be made for unused services or no-shows.
• Please allow up to 25 days for the refund to appear in your account.
• Passengers shall bear all refund fees/ charges / and fee imposed by the bank regarding the refund process.